Colorado Web Solutions
Digital PTO Password & Login Issues Support
Please fill out this form if you are having difficulties logging into a website on the Digital PTO Network.
The Website You are Trying to Access (URL):
Can you access the Login Screen?
Yes, I can access the login screen
No, It's telling me that I'm blocked
Blocked IP Addresses
Our system blocks out computers that attempt to log in more than 3 times with incorrect information. Additionally, our system only allows access from within the United States and a few other select countries.
How to regain access to our network
If you were locked out of your website after logging in incorrectly more than 3 times, we can get you back into your site manually. Please let us know below if you would like to request a manual unlock of your computers IP address.
Attempt to Unlock your Access Block?
Yes, I want to regain access to my account
No, I will wait out the block
We will need your IP address
Finding your IP address (the address for your computer) is easy. Just go to
and copy the number that is in the center of the page.
Paste your IP Address here:
User Account Information
We have a few questions about the site you are trying to access.
Regarding the website you are trying to access:
I am one of the website admisitrators or editors
I am a visitor trying to access the website
Is the website you are trying to access asking for a password only or a username and password?
It's asking for a PASSWORD ONLY.
It's asking for a USERNAME and PASSWORD.
Password Protected Sites
Each of our websites has the ability to require a password to access their website. These groups set up their own passwords, so you will need to CONTACT THE GROUPS WEBMASTER in order to get the password you are looking for. Go ahead and submit this form though as we may still be able to assist depending on the situation.
User Accounts are controlled and provided by each individual group. You will need to CONTACT THE GROUPS WEB TEAM to get a user account created or edited.
When you attempt to log in, are you experiencing an endless loop? i.e. The Page Refreshes, but nothing happens?
There might be an easy fix for this issue!
Occasionally, an old file on your browser can cause problems with logging in. When you log in, the page simply refreshes and nothing happens. 99% of the time, this can be solved by Quitting (not just closing) your browser and then re-starting it.
PLEASE TRY THIS METHOD FIRST AS IT SHOULD SOLVE THE ISSUE OF REFRESHING.
Please enter your USERNAME:
Is there a specific error message on your screen? What does it say?
Anything Else you'd like to add?
Do Not Fill This Out